Privacy Policy

Privacy Policy

1. Introduction

Max Migration is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app, *Max Migration*.

By using our app, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We collect the following types of data from users:

- *Personal Information*: Name, email address, phone number, nationality, date of birth.

- *Immigration & Employment Data*: CVs, job preferences, case ID, application details, work permit status, and supporting documents (e.g., identification, work permits).

- *Transaction Data*: Payment information for services such as CV uploads and application processing (handled securely by Mamo).

- *Device & Usage Data*: IP address, device type, operating system, app usage data, and crash logs.

 *3. How We Use Your Information*

We use your information for the following purposes:

- *To Process Applications*: To manage and track your migration application, case status, and document submissions.

- *To Provide Services*: To match job seekers with employers and process payments securely.

- *To Communicate*: To send notifications regarding your application status, updates, and other relevant communications.

- *To Improve Our Services*: To improve app functionality and user experience based on usage data.

 *4. Data Sharing and Third-Party Services*

We may share your data with the following third parties:

- *Service Providers*: For payment processing (e.g., Mamo), email notifications, and technical support.

- *Government Authorities*: To comply with legal obligations or share necessary data for processing migration applications.

- *Employers & Partner Agencies*: To facilitate job placements and immigration services.

We ensure that third-party services comply with data protection regulations and use your information solely for the services we offer.

 *5. Permissions and Access*

The app requires the following permissions:

- *File Uploads*: To allow users to upload documents like CVs and identification for migration purposes.

- *Push Notifications*: To send updates regarding application status, offers, and other relevant information.

We request your explicit consent before accessing any personal information or permissions. You can manage your notification preferences and data access settings in the app’s settings at any time.

*6. Third-Party Integrations*

Our app integrates with the following third-party services:

- *Mamo*: To securely process payments related to CV uploads and application services.

- *Email Providers*: For sending application updates and notifications.

These services may collect, store, and process data in accordance with their own privacy policies.

 *7. Data Security*

We take data security seriously and implement the following measures to protect your data:

- *Encryption*: All sensitive data, including personal and payment information, is encrypted both during transmission and storage.

- *Access Control*: Only authorized personnel have access to personal data, and we enforce strict internal controls to protect it.

While we take reasonable steps to protect your data, please note that no method of transmission over the internet is completely secure.

 *8. Data Retention*

We retain your data for as long as necessary to fulfill the purposes outlined in this privacy policy, including to comply with legal obligations, resolve disputes, and enforce agreements. 

Users can request data deletion by contacting us at *[your email/contact form]*. We may retain certain data for a limited period, depending on the legal requirements or contractual obligations.

*9. User Rights*

You have the following rights regarding your personal data:

- *Access*: You can request a copy of the data we hold about you.

- *Correction*: You can update or correct your personal details at any time.

- *Deletion: You can request the deletion of your data by contacting us at *[your email/contact form]**.

- *Withdrawal of Consent*: If we process your data based on your consent, you have the right to withdraw it at any time by changing your app settings or contacting us.

To exercise these rights, please reach out to us via email or the contact form in the app.

*10. Changes to This Privacy Policy*

We may update this privacy policy from time to time. Any changes will be reflected here, and we encourage you to review it periodically. We will notify users of significant changes by updating the “Last Updated” date at the bottom of this page.

*Last Updated:* 31/01/25

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